Disclaimer

This Disclaimer supplements the Terms of Service and Privacy Policy of SparkFix Technologies Inc.("SparkFix," "we," "us," or "our"). By using the SparkFix platform (the "Platform"), you acknowledge and agree to the following.

1. No Employment Relationship

SparkFix does not: (a) set or control the hours, methods, or means by which Service Professionals perform their work; (b) provide tools, equipment, or supplies to Service Professionals; (c) guarantee any minimum volume of work to Service Professionals; (d) restrict Service Professionals from working on competing platforms or independently.

2. No Guarantee of Service Quality

While SparkFix manually vets Service Professionals before granting Platform access, this vetting process is not an endorsement, certification, guarantee, or warranty of any Service Professional's qualifications, competence, reliability, or the quality of their work.

SparkFix specifically does not guarantee:

• The quality, safety, legality, or suitability of any Services performed
• The accuracy of any information provided by Service Professionals (including bios, experience, or certifications)
• That any Service Professional holds valid insurance, licences, or WorkSafeBC coverage
• That any Service Professional will complete work to a particular standard
• That any Customer will pay a Service Professional for work performed
• That any job posting will receive bids, or that bids will meet expectations

Customers are solely responsible for independently verifying the qualifications, insurance, licences, and suitability of any Service Professional before engaging their services.

References to a "satisfaction guarantee" in SparkFix's marketing materials refer exclusively to the Satisfaction Assistance Program defined in Section 5.8 of the Terms of Service— specifically, SparkFix's offer to facilitate a connection with a replacement Service Professional if a Customer is dissatisfied with a completed Service. This does not constitute a warranty, financial guarantee, or indemnity for the quality of any Services performed.

3. No Monetary Obligation Between Users

SparkFix's sole revenue model is the collection of Subscription fees from Service Professionals. Customers use the Platform at no cost. SparkFix does not charge commissions, booking fees, or any other transaction-based fees.

4. Limitation of Liability for Services

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPARKFIX SHALL NOT BE LIABLE FOR:

• Property damage arising from Services performed by Service Professionals
• Personal injury arising from Services or from interactions between Users
• Theft, loss, or destruction of property during or after a Service
• Breach of contract between a Customer and a Service Professional
• Negligent or wilful misconduct by any Service Professional
• Financial loss arising from accepting or declining a bid
• Loss of business, revenue, or anticipated savings
• Any damage caused by chemical products, cleaning methods, or tools used by Service Professionals

5. Insurance Recommendations

SparkFix strongly recommends:

6. AI Assistant Disclaimer

The SparkFix AI assistant is powered by an external third-party AI model (DeepSeek) that SparkFix does not own, control, or operate. SparkFix does not control the model's training data, outputs, or behaviour. Responses are generated automatically and may be inaccurate, incomplete, or out of date. The AI assistant provides general information and recommendations only. It does not constitute professional advice (legal, financial, medical, or otherwise). Estimates provided by the AI assistant are approximate and based on general market data — actual pricing depends on the specific Service Professional and scope of work. SparkFix makes no warranty as to the accuracy, completeness, or reliability of AI-generated responses.

7. Third-Party Links and Content

The Platform may contain links to third-party websites, resources, or services (including training materials, certification bodies, and insurance providers). SparkFix does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party website. Your interaction with third-party sites is governed by those sites' own terms and policies.

8. FIFA World Cup 2026 Disclaimer

SparkFix is not affiliated with, endorsed by, or sponsored by FIFA, the FIFA World Cup, CONCACAF, any national football federation, any participating national team, BC Place, the Canadian Soccer Association, or any other organization associated with the FIFA World Cup 2026. All tournament names, event names, team names, and associated marks are the property of their respective owners. References to match dates, venues, or tournament context are used solely to describe the timing and geographic relevance of our cleaning and handyman services.

9. Indemnification

You agree to indemnify, defend, and hold harmless SparkFix, its officers, directors, employees, agents, and affiliates from and against all claims, damages, costs, liabilities, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Platform; (b) any Services you perform or receive; (c) your breach of any applicable law, regulation, or these terms; (d) any dispute between you and another User; (e) your negligence or wilful misconduct.

10. Severability

If any provision of this Disclaimer is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions, which shall continue in full force and effect.

11. Governing Law

This Disclaimer is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any dispute arising from this Disclaimer shall be brought exclusively in the courts of British Columbia, sitting in Vancouver.

12. Contact Us